COSTA BRAVA RELAX. Privacy Policy.

In accordance with current regulations on the protection of personal data, Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 (RGPD), and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, COSTA BRAVA RELAX (hereinafter THE OWNER, or, https://www.costabravarelax indistinctly) informs you about the terms of its policy of privacy and processing of personal data.

1.Identification of the controller

In compliance with the regulations on the Protection of Personal Data and article 10 of Law 34/2022 of July 11, On the Information Society and electronic commerce, please inform you that the person responsible for the processing of your data is:

GWENAËLLE LORSCHEIDER that acts in its activity with the commercial name of COSTA BRAVA RELAX

NIE X8058454J

17480 ROSES

Contact email address

Contact telephone number: 672396977

2. Category of data we process

In compliance with the principle of data limitation, our entity will only request and process the data necessary for the realization of the purposes informed. Below, we detail the categories of data we process:


Data type

Purposes of the treatment

Web User

-Identification of the connection

-Identification of the connecting device.


-Contact and economic identifiers (billing)

-Administrative and commercial management.

Contact person


-Commercial management.

3.Origin of data

The personal data we process comes from the interested party, who guarantees its veracity and authenticity. COSTA BRAVA RELAX will not assume any type of responsibility for the inaccuracy or lack of veracity of the data received, expressly reserving the exercise of any action that may correspond to us to assert our rights.

4.Data retention period

Your personal data will only be kept for the time necessary for the realization of the purposes for which they have been requested, unless you have revoked your consent for the treatment of your previously, or the Law establishes a longer period of conservation. We inform you that when its use is not necessary, but there is a legal obligation to keep them, your data will be timely blocked, to guarantee its confidentiality.

5.Purposes of the processing

-Attention to inquiries and request for information about our company and services.

-Administrative management of your status as a client and / or user of our website.

6.Legitimizing bases of the treatment

In those cases in which you are our client, the legal authorization for the processing of your data is the execution of a contract or pre-contractual measures.

In those cases in which we respond to your queries or requests for information, the legal authorization for the processing of your data is your express consent to do so.

7.Transfer of data

Your data will not be communicated to third parties, except when required by law or necessary to comply with the purpose reported. In these cases, COSTA BRAVA RELAX, will verify that all those technical and organizational measures necessary to guarantee the security of personal data and with the rest of the obligations required by the regulations are complied with.

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Anyone and at any time has to know if we are dealing with their data or not. You also have the right to:

  • Request the rectification of data that are inaccurate.
  • Request the deletion of your personal data in the circumstances provided for in the regulations.
  • Request the limitation of the processing of your personal data; in this case we will only keep them for the exercise of rights or the defense of possible claims.
  • Oppose the processing of your data. In this case we will stop processing them, except for legitimate reasons or for the exercise or defense of possible claims.
  • Request the portability of your data.
  • If you consider that we have not properly addressed your rights, you can file a complaint with the Competent Control Authority.

8.1. How can I exercise my rights?

This procedure is free, and you only have to send us an email to, attaching a copy of your ID and indicating in the subject "Ref. RGPD". As soon as we receive your request, we will process it and you will receive our response within one month.


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10.Security measures adopted by COSTA BRAVA RELAX

COSTA BRAVA RELAX will treat the data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy respect for them, in accordance with the provisions of the applicable data protection regulations, especially article 32 of the RGPD; adopting for this purpose the necessary technical and organizational measures to guarantee the security of your data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed. In particular, COSTA BRAVA RELAX has adopted the relevant and mandatory measures established to the regulations on the protection of personal data, relating to: functions and obligations of personnel, registration of events, management of supports and documents, access control, identification and authentication, backup and recovery. However, in other cases, COSTA BRAVA RELAX will adopt the necessary and mandatory measures in accordance with local regulations. The documentation will be available at the request of the user or client using the usual contact channels.

11.Changes to our Privacy Policy

COSTA BRAVA RELAX reserves the right to modify this Privacy Policy to adapt it to the legislative developments that may be appropriate. When this happens it will be announced on our website so that you can consult it. Last updated, March 24, 2022.

12. Conditions of access, use and operation of the Website

Access to the Website is free, except in those services that may be reserved for registered users. As a user of the website, you must make appropriate use of it and the contents it includes at all times, respecting at all times the current legislation and the property rights of the owner. It is forbidden for any user or third party to carry out any action (including introduction or dissemination of computer viruses) that causes damage or alterations to the contents of the Website, as well as intervenes or causes alterations in the email, reserving THE OWNER the right to exclude access to the Website to any user who violates said prohibition. In any case, we reserve the right to temporarily suspend, and without prior notice to users, the accessibility to our website in case of maintenance, repair, updating or improvement of the services, information and contents, as well as to modify or update the information, contents and the conditions of access thereof.

To the extent that this is reasonably possible, maintenance updates will be scheduled at low-flow times, without prejudice to costa brava relax' discretion to carry it out at any time.

If you access our website as a registered user, you agree not to disseminate your password, and to adopt all those measures that are pertinent to guarantee its confidentiality. COSTA BRAVA RELAX will not assume any responsibility for the negligent and / or intentional use of the same. If you become aware that unauthorized third parties make use of it, please let us know as quickly as possible. COSTA BRAVA RELAX reserves the right to carry out as many checks as it deems appropriate to verify the authenticity of the user.

13. Links

In the event that links or hyperlinks to other Internet sites are available on this website, THE OWNER will not exercise any type of control over said sites and contents. In no case will THE OWNER assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation between COSTA BRAVA RELAX and the connected entities. Commercial relations with customers will be governed by the general conditions, which, if possible, are established with the owner of the website in a specific document for this purpose, or by the specific agreements that may be established with customers.

14. Industrial and intellectual property

All the contents of this Website (by way of example and not limitation, databases, texts, trademarks, trade names, audio, logos, distinctive signs, animations, images, videos, designs, structure of the page, etc.) are the property of COSTA BRAVA RELAX or have been transferred to it for its use. The use of this Website does not confer on users any right of exploitation of any kind or their ownership over the contents of the same, as well as their intellectual and / or industrial property. The transformation, reproduction, exploitation, distribution, public communication and/or transfer, whether for consideration or free of charge, of any of the contents of the Website is totally prohibited.
COSTA BRAVA RELAX makes express reservation to users and other third parties of the exercise of any actions protected by their legitimate intellectual and industrial property rights.

15. Applicable law and jurisdiction

Possible conflicts in relation to this legal notice will be resolved exclusively by the law of the Spanish State and the Autonomous Community of Catalonia, being the Courts of FIGUERES the only competent ones for their knowledge. Any user of the website, regardless of the territorial jurisdiction from which the access occurs, accepts compliance, and respects this clause expressly waiving any other jurisdiction that may correspond to him.